How does trawelltag.com work?
Each trawelltag has a unique serial number which enables it
to be traced to the owner via the trawelltag.com website. Members contact
details are stored on the trawelltag.com database. Members can update and
enter descriptions of their luggage, details of their travel itinerary and
local contact details online at any time.
Can I use my trawelltags more than once?
Yes you can use your tags as many times as you like providing
your membership is still current. You can enter a new travel itinerary at any time.
Why not just write my name and address on my bags?
For security reasons you are strongly advised not to openly
display your name and address details on your luggage. If you lose a bag
on your outward journey you do not want your bags sent back home if you
are not there. The trawelltag.com system allows the airlines and other
select organisations to view your itinerary and forward your baggage to a
How many bags go missing each month?
According to U.S. Department of Transportation figures over 250,000
bags are lost or mishandled every month on internal flights alone.
What happens to all the lost bags?
Almost all the bags are not lost, just not identifiable to their
owners. There is even a company in Alabama who’s entire business
consists of selling lost luggage, selling thousands of unclaimed items
What about my personal information?
trawelltag.com is registered under the Data Protection act. We will
only use the information you provide for the sole purpose of reuniting you
Can I change my personal contact details or add my vacation address?
Yes, simply log
on and amend your details through member services.
- If someone finds my bag can they view my personal details?
No, only security vetted airlines, handling agents, lost property
agencies will have access to your details.
What happens if I lose a bag?
You can log on and report your bag as lost; if it has been found you will be given
the location and finders contact details.
How will I know if my bag has been found?
We will contact you by email, phone, fax or SMS or you can log
on to trawelltag.com at anytime to check.
I've found a bag, how do I report it?
Go to I’ve found a bag and enter the tag number and your contact details.
If I have trawelltags do I still need travel insurance?
Yes, you are strongly advised you always take out travel
insurance whenever you travel.
- I still have questions, can I speak to a real person?
Yes please feel free to telephone customer
support. You can also contact us by email
or fax at any time.